They wanted him to have good grades and learn musical instruments. After i finished the book, i got the authors point of view. In this book, you will learn about the story of zappos and tony hsieh. You will learn valuable lessons which you can apply to your business and to your own self. I read this book in four sittings which is unheard of and i now know what people say when they say i couldnt put the book down. Its not often that i sit down and devour an entire book in one day, but today i read tony hsieh ceo of zappos new book delivering happiness cover to cover. The backstory that led tony to be leading zappos is hugely interesting and inspiring. Customer service and company culture are some of the main themes in this book that tony hsieh highlighted because these were zappos core competencies that made them a one of a kind company. Thats why theres a library of some of his favorite books at.
As logical as all the steps above sound, you cant even remotely guess how much work went into the company and the people behind it by just reading the facts. Now in trade paperback, the hip, iconoclastic ceo of zappos shows how a. Zappos culture is holding the door open for someone, helping out on the phones during. The book, though not an auto biography, documents the business exploits of tony hsieh, the ceo of zappos. He is the ceo of the online shoe and clothing company zappos. Tony hsieh realized that when he hit 100 people the culture changed. A path to profits, passion, and purpose, i write about how a companys culture and a companys brand are really just two sides of the same coin. Delivering happiness is about tony hsieh and his life path, the zappos company, and how a company culture can shape the whole company from its fundamental ideas. It details his life as an entrepreneur, with emphasis on the founding of linkexchange and.
In 2010, tony recounted his journey coming into his role as ceo of zappos. In his first book, tony shares the different business lessons he learned in life. Tony hsiehs book came highly recommended and it didnt disappoint. Delivering happiness details the story of tony hsieh and his company zappos, an example of how thinking long term and following your passions first can lead to not just profits, but a happy life. The series provides key messages from books that you. Many people know about how the great culture of zappos, but this book dives. Delivering happiness 2010 is a book by zappos ceo tony hsieh. In the book, tony showed readers how company culture and employee happiness are sustainable means to having a business of profits, passion, and purpose. Tony hsieh became involved with zappos as an advisor and investor in 1999. Along with good to great and tribal leadership, haidts happiness book struck a big and positive nerve with the ceo of zappos, perhaps because of the emphasis on giving and serving as a way of producing happiness. The 4 books zappos ceo tony hsieh thinks everyone should. Tony hsieh wouldnt waste time on a book that didnt lead to good business principles, or list it as the book of the biggest impact on his companys culture. Zappos ceo tony hsieh wants his employees to continuously explore new ideas.
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